Refund Policy
Effective: 25 September 2026
Cancellation
Cancel anytime in Settings → Subscription & billing. Cancellation normally prevents the next renewal and access continues until the end of the current period.
Refund requests
If you believe a charge was made in error, the service was materially unavailable, or you have another valid reason, contact us within 14 days of the charge at support@risesystem.app. Include your account email, transaction or invoice number and a short explanation. Never send full card details.
Assessment
Requests are reviewed individually with Paddle. Approved refunds return to the original payment method. We may decline requests involving substantial service use, abuse or repeated refund activity, except where applicable law requires otherwise.
Consumer rights
This policy does not limit statutory rights that cannot legally be waived. Paddle may also provide buyer support as merchant of record.
العربية
يمكنك إلغاء التجربة قبل انتهائها لتفادي أول خصم. إذا حدث خصم بالخطأ، راسلنا خلال 14 يومًا مع بريد الحساب ورقم الفاتورة.